Job Description:

To support student retention and completion within the student groups most likely to withdraw, this position oversees the Student Outreach and Support Office, supervises all Psy.D. graduate assistants working in student affairs, and chairs the Care team.

Date of first consideration: 05/22/2023

Duties and Responsibilities:

1. Responsible for non-clinical case management and management of, behavioral concerns, and crises for all SUU students that are presented to the DOS office.
2. Provides supervision of Psy.D. students working in the Student Outreach and Support Office including coordinating training, scheduling, collaborating with departments within Student Affairs, and ensuring all university policies are followed as Psy.D. students work to support the holistic needs of students.
3. Receives, reviews, and processes reports regarding student behavioral concerns. Carries out initial research and follows appropriate process or response for a variety of situations, including but not limited to Title IX, care response to students in distress or experiencing trauma, and students who may pose a threat to themselves or others.
4. Leads and coordinates the campus Care Team to coordinate efforts on campus to support students in distress.
5. Responsible for student conduct and judicial efforts.
6. Compiles and maintains data on student cases and behavioral concerns in the student conduct/behavior intervention database (Maxient) and others.

Additional Duties:

1. Develops and delivers training to faculty and staff in how to respond to student behavioral concerns. This may include QPR, best practices/trends around mental health, and Student Code of Conduct and procedures (including local, state and federal law).
2. CO-Chairs the Emergency Withdrawal committee including receiving requests for emergency withdrawal, reviewing documentation, facilitating committee review, notifying students of committee decisions, and implementing policies and procedures to objectively and fairly consider student requests for emergency withdrawals and refunds.
3. Other duties as assigned.

Education and Experience Requirements:

1. Master's degree in education, student affairs, counseling, social work, public administration, or similar field of study.
2. Minimum of 3-5 years experience in a leadership or supervisory role.
3. Experience in managing crises effectively and collaboratively while maintaining confidentiality and professionalism.
4. Knowledge of effective case management techniques.
5. Knowledge of university policies and procedures for dealing with at-risk students and conduct cases, including Student Code of Conduct and Students Rights/ Student Responsibilities; FERPA and applicable laws and regulations; best practices in student conduct and retention; Services provided by various community-based organizations; Student development and student retention theories.
6. Operation of a computer and various supporting software packages.
7. Ability to gather data and assess outcomes.
8. Experience facilitating training and workshops.
9. Knowledge and understanding of how to deal with students and families in crisis.
10. Proven experience in building and maintaining collaborative relationships with faculty, staff, and administrators.
11. Work effectively with an ethnically and culturally diverse population.
12. Effectively communicate in oral and written form.
13. Experience mentoring, supervising, or coaching college students in a higher education environment.
14. Knowledge of Title IX and Clery Reporting.
15. High emotional intelligence, excellent interpersonal skills, and the ability to build strong and authentic relationships.
16. Ability to remain calm and apply sound judgment to address complex and emotional issues.
17. Credible, motivating, supportive, and approachable with knowledge of the responsibilities of each member's position, respect for their work and contributions, ability to form a cohesive team, and adept at advocating for students and their needs.
18. A communicative, collaborative, transparent work style and the ability to engage a wide array of stakeholders in dialogue and partnerships regarding key functions, programs, and services of the Dean of Students Office.

Preferred Qualifications:

1. Clinical licensure - (SSW, LCSW, LPC or other appropriate licensure).
2. Mental Health training certification such as QPR Suicide Prevention, Mental Health First Aid, etc.

Documents Needed to Apply:

• Resume
• Cover letter
• Contact information for 3 professional references

Southern Utah University is committed to maintaining a community which recognizes and values the worth and dignity of every person; fosters tolerance, understanding, and mutual respect among its members; and encourages individual commitment to personal responsibilities in equal measure with personal rights. In pursuit of its goal of academic excellence, the University seeks to develop and nurture diversity. The University believes that diversity among its many members strengthens the institution, stimulates creativity, promotes the exchange of ideas, and enriches campus life.

Southern Utah University does not discriminate against any member of the University community on the basis of race, religion, color, sex, age, national origin, sexual orientation, gender identity, disability status, veteran status, pregnancy, pregnancy-related condition, genetic information, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services.